Last updated: September 16, 2025
Digital services begin upon kickoff.
• Strategy Intensive (one-time): full refund if canceled ≥48h before scheduled start; otherwise non-refundable.
• Monthly retainers: cancel any time; unused upcoming period will not be charged if canceled before the renewal date; work already delivered is non-refundable.
For payment issues, email info@encorahouse.com.